Frequently Asked Questions

About us

Online Teetimes and Back 9 Solutions

Online Teetimes is an Irish company and has operated teetimes.ie for many years. Our new site allows golfers to book tee times and search membership options at our client courses. The site is powered by Back 9 Solutions Ltd. Back 9 is focused on providing powerful software solutions to the golf industry and is the leading provider of booking software to golf courses in the UAE.

Is there a booking or cancellation charge?

No. We do not charge the golfer anything for booking tee times through our site or for cancelling a tee time in line with the club’s cancellation policy. However, depending on which course you book, a deposit or full payment may be taken at the time of the booking. Any balance will be paid when you arrive at the golf club. The amount you pay will be clearly shown at the time of booking.

Finding, booking, changing and cancelling tee times

How do I search for tee times?

In the search bar simply enter your Eircode, town or golf club, and your search results will show you the clubs with availability on the date you selected. Once you click on the course you want to play, you will see the tee times available and the price per tee time. Click on the time you want and the number of players, and complete the booking process.

What information is needed to book a tee time?

You will only need to provide your name, email address, phone number and credit card details to book a tee time. All information apart from your credit card details is saved in your profile and can be edited at any time.

How do I see the club rules and cancellation policy?

Club rules and the cancellation policy are listed on the checkout page before you book.

Why is payment in full required for some times and not for others?

Some clubs require full payment in advance, while others require a deposit. These amounts are visible before you complete your booking. There are no extra booking fees.

What will appear on my credit card for a booking?

Back9 Digital IE Golf Courses is what will appear on your bank statement. All our payments are secured using the Stripe platform.

How do I know that the booking was made successfully?

After completing your tee time booking, you will receive 2 emails from us. The first is a payment receipt and the second is your tee time confirmation. Please keep both of these. Your booking will also be visible if you have registered on the site: simply log in to view your booking.

How do I change a booking?

To reduce the number of players, email us and we will amend the booking.

To increase the number of players, please contact the club directly, as our software only allows one booking per tee time. At busy times the club may not be able to add an extra player if the time has been filled by other players.

How do I cancel a booking?

Please check the club’s cancellation policy in your booking confirmation email.

If you are cancelling within the cancellation policy, you can cancel your booking by signing in to your account on the site and opening the booking you wish to cancel. Your payment will be credited to your account on the website to use towards future bookings. If you prefer a refund to your original payment method, click the alternative link within the booking on the site, or the same link at the bottom of your booking confirmation email. Refunds to your original payment method take 5–10 days to reach your bank account. For any further help, contact our support team at support@irelandgolfcourses.ie and they will be able to assist you.

Will I receive unsolicited emails?

Your details are not shared with any third party other than the golf club you book with. We may from time to time let you know about special offers that clubs are running in your area.

Will I be contacted if the course is closed?

In the event of marginal weather, unless the golf course is deemed closed, all scheduled play will go ahead.

It is the golfer’s responsibility to contact the golf club and confirm that the course is open for play. We encourage you to call ahead if the weather is in question. In most cases the golf club will contact you to let you know whether the course is closed.

Golf club memberships

How do membership enquiries work?

Many of our client clubs now promote their membership categories on our site, and you can search by membership type using the search bar. The club information pages also show each club’s membership offerings. You can enquire about any of these by clicking the Enquire now button and filling in your basic details. These are sent to the club, who will follow up with you directly.

The information is as current as we can make it, but from time to time some of it may not be 100% accurate. We apologise in advance for this.